Join Conex

Conex is looking for talented, passionate people to build the world’s best ERP. We seek team members who thrive under autonomy, if you think so, come to change the world of ERP with us!

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Our five core values

Grit

We thrive outside of our comfort zone, pushing ourselves to go ever further. We think long-term and constantly strive to be better, even if things don’t always go as expected.

Trust

We trust each other just as we trust our users. We earn that trust by listening to each other, following through with our commitments and keeping our words. We exercise transparency within the company, our customers and our community.

Care

We want the best for our customers, community & colleagues. We go above and beyond to make sure they are happy. We have each other’s backs and help one another succeed.

Candor

We are open and honest. We give each other praise and criticism because we want to challenge each other and help one another grow.

Humility

We want our teammates to succeed as much as we do ourselves. We believe each team member is as important as the other and we approach each new challenge knowing that we may not have all the answers.


Our open positions

As a Sales Development Representative at Conex, you will be responsible for strategically sourcing and qualifying business prospects for the Conex sales team. Using your unique personality and grit, you will enable the pipe of meetings of potential Conex customers. You will understand and communicate how Conex can be best used for each use case, and why it is crucial to meet with a Conex Product Specialist. We expect a strong go-getter!

We’re looking for resilient learners and builders who aren’t afraid to get their hands dirty and want to understand the ins and outs of selling to a tech audience. If you know your strengths, have the humility to accept and work on your weaknesses and continuously strive to improve both personally and professionally, we would love to hear from you!


RESPONSIBILITIES:
• Mastering Conex product and sales process
• Build strong relationships with prospects and customers
• Hunt and Qualify inbound leads - This can be done by email, phone, or onsite
• Skillfully build a reputation with customers and gain interest in Conex
• Manage sales lead information in SMS (Sales Management System)
• Represent Conex at conferences and events
• Use skill set to determine content for outbound
• Improve our Sales methods and the team in general

REQUIREMENTS:
• 0-2 years of experience in a customer relationships role
• A strong mix of humility and drive
• Great capacity and will to learn
• Sincere customer empathy
• Excellent written and interpersonal communication skills
• Must be native or bilingual in Arabic, English, French
• You genuinely care about solving other’s problems
Apply by sending us an email @ careers@conex.dz

Or Share it via social networks, if you think that your connections will be interested in this job position

At Conex, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of Conex, encourage adoption and expansion, all while building delightful and long-lasting relationships. You will work closely with our Account Executives and Customer Success Engineers to ensure customers achieve their business objectives, advise them on best practices and act as the voice of the customers internally.
We want resilient problem solvers who aren’t afraid to think outside the box and get their hands dirty. We expect you to take ownership and be able to execute without defined processes and implicit direction. We’re looking for candidates who raise the level of our teams. You should value and practice transparency, have the humility to accept your weaknesses and continuously strive to improve both personally and professionally. Are you ready for the challenge?

RESPONSIBILITIES:
• Work with customers to ensure onboarding, adoption, retention and overall success
• Partner with our Account Executives to transition and successfully onboard Enterprise accounts
• Identify and work with accounts that are not fully utilizing the product (or likely to churn) using product data, queries and information to support your analysis and work proactively to eliminate that risk
• Evaluate customers that have been lost or churned identifying reasons for churn and building a strategy to win customers back
• Ensure all account issues are quickly resolved, utilizing resources from our Customer Success Engineers, Engineering, etc.
• Function as the voice of the customer and provide internal feedback on how Conex can better serve them
• Forecast and track key account metrics

REQUIREMENTS:
• Experience working with the large enterprise accounts, supporting a highly technical product
• 2 - 3 years relevant work experience in SMS (Sales Management Systems), customer support, business development, or customer success
• Demonstrated ability to establish credibility, present, and to communicate effectively at all levels of an organization Ability to set priorities, drive decisions and get closure on recommendations and issues
• Experience successfully managing customer engagements to completion and customer satisfaction
• Strong ability to align technical concepts & features to business needs
• Excellent presentation, written and verbal communication skills
• Proven time management skills with the ability to prioritize tasks
• Bachelor’s Degree
Apply by sending us an email @ careers@conex.dz

Or Share it via social networks, if you think that your connections will be interested in this job position



 (+213) 655 646 207 / 556 996 755 / 797 851 130 / 33 627 088 contact@conex.dz 

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